The term concierge encompasses many different aspects of this important role. They can be found in hotels, offices, and residential buildings, in business and retail centres, and in public buildings like town halls. The responsibilities adapt according to the environment, but in every case, attaching extra responsibilities for security is a serious enhancement of responsibilities.
General Security:
Monitoring premises to prevent safety hazards, deter any sort of theft or violence, and deal swiftly with infractions of the rules of an establishment as they arise. The Concierge is often assigned the responsibility of monitoring CCTV feeds and security alarms.
Security Screening:
To effectively carry out the security functions of the role the Concierge Security Guard must be a model of tact and diplomacy. Security screening of visitors and guests might include hand-wanding for detection of weapons and other dangerous objects or physical pat-downs of guests searching for anything hidden on the person. It might also include searching guest baggage and personal contents. Being able to carry out these duties calmly and without causing offence or upset is a particular skill that only comes with experience and training.
Keyholding:
The concierge is often the key holder, particularly in residential buildings, This makes screening for unauthorised entry much easier. Monitoring and authorising the entrance and departure of employees, visitors, and other persons in commercial premises maintains the security and safety of the premises and helps guard against opportunistic theft.
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